Terrible company. The man who did my tyres was clearly in a rush. He jacked the car up from its side so he could change both tyres at the same time, instead of using the correct jacking points. I asked him why and said not to worry, modern cars have 'reinforced sills'. I don't think that's true and my car is 10 years old anyway. When I looked under the car he has bent the sills on both sides and gone through the underseal to expose bare metal underneath. I contacted their customer service about it and sent them the photos straight after he'd left. They said their workman denied the claim and so it was only my word against his and they would not help. I am now going through small claims. I would advise avoiding this company.