I was automatically signed up for a $9.99 subscription without knowing it. After, I googled it I was able to turn it off but no idea what will trigger it to be turned back on. No luck getting a refund, after they asked me 20 times for my credit card info but it went through PayPal using my checking account, which they could not wrap their heads around. They did refund my money promptly when the drivers delivered to the wrong address which is great but also leaves you with no food 40 minutes later. Not every experience was bad but the subscription and not being able to get a refund sucks. Also, if you delete the Uber eats app ( trying to ensure they don’t charge me 10 bucks a month for an app that I rarely use because something $8 will be $22 already!) you automatically delete regular Uber so I guess I have to use Lyft or whatever from now on. Terrible business strategy, just awful.
4 years ago
UberEATS has a
1.1
average rating
from
9,155
reviews
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