I had ordered food which was supposed to be delivered by 5:25pm after I got a notification that UberEATS driver was on his way. The app informed me that it would take the driver 22 minutes to get to my location. Then, 3 minutes later another notification was sent stating the driver had an issue and the food was canceled. I called UberEATS and they informed me the driver picked up my food and had an issue on the way to my location and the delivery was canceled. I called the Restaurant and they informed me the DRIVER canceled my order which was pretty much weird according to the restaurant manager. She said UberEATS then called them asking if the driver picked up and food and if the food was already prepared. Emily, the restaurant manager confirmed nobody showed up and the food was still there. Emily told me the restaurant was paid for the order that was canceled. However, I reordered the same thing and called the restaurant back while I was again on the phone with UberEATS. Ms. Chris, the lady on the phone told me the driver had picked up my order and had an issue on the way. I called them LIARS for not saying the truth. I told them what had happened and she said she was not lying. At that moment, I got a call back from the restaurant confirming my second order was picked up and I put her on speaker and the restaurant manager said out loud what she was told by UberEATS. Then the lady on the other phone who works with UberEATS understood the situation. The problem here is that UberEATS is lying to their customers. When they have glitches on their system, they will find a way to blame the drivers avoiding taking the responsibilities on their ends. They do refund you for the money but do not compensate their customers in any way. The inconvenience and embarrassment we go thru is really bad since I do buy food for my VIP Customers and today is one of those days the issue is taking place once again. Uber is a business full of liars and people who don't know what they are doing and it is really sad what they do with their drivers blaming them for everything.