Very disappointed with Uber Eats. I have been a regular customer for a few years now. On Monday, January 2, 2023 I ordered a coffee and a muffin from Starbucks. The driver got lost, so it took close to an hour to get to me. Then, as the driver was taking the bag out of his car, it dropped, spilling the coffee and soaking the muffin. So the order was an empty cup and a drenched muffin. I didn’t accept it and the driver said he’d advise Uber of what happened. I requested credit or a refund because I didn’t receive what I ordered. However, after several days, Uber refused to refund or credit me an order I didn’t receive through no fault of my own. I have removed the Uber Eats and the Uber rideshare apps from my phone and will no longer be using these services. This is no way to treat a regular, longtime customer who is also a generous tipper. Bye, Uber.