i wish that there was a zero star rating here cause i would certainly give it. I ordered Donuts as it was what I had been graving (I am 8 months pregnant) I have been awake all night waiting for my order so that there was no way i would miss the delivery as i placed a schedueled delivery for first thing in the morning. when i called customer service i was spoken to like a child first of all and then when i told the customer service agent what had happened he contacted the driver whose name was glen. the driver claimed he tried to make contact and failed so he canceled the order but heres the thing the map showed that he was on my street and everything and i had it set up for a contactless delivery leave on my porch it is not rocket science. but when the customer service agent reached out then told me the suposed issue I said, "so basically the dude stole my donuts and the guy said yes maam. so they admitted that there driver is a theif he claimed i was not charged yet my bank account is still showing that it was and they refuse to refund me. he told me i could reorder using the app and i said no thanks i will be using doordash thank you. i am deleting my account this is rediculous i will never use them again.