I am very glad I found this forum. I needed to tell somebody about my horrendous experience with Uber eats last night and it turns out I’m not alone as I strongly suspected. I called for an order was having dinner by myself because the wife was out. So I am a hungry boy but I ordered in plenty of time something like 6 o’clock is when I ordered. Then I go to an email telling me that the order was originally due for 7 PM which OK I was gonna wait an hour for the order but then I got more emails key which kept pushing back the arrival time seven 7:45 then 8:45 PM and so on what was going on and then I got to changes in drivers so these drivers canceled nobody called me it was just horrendous. I talked to Uber customer service originally they credited me and kept the order open but then I got the second notice with the driver canceling for the second time in a third driver assigned to it finally I called Uber and canceled the order that the rep was giving me the total runaround initially told me look we can’t refund you have a nice day and just ended the chat. This guy really oughta be written up but you know these guys are terrible I eventually got a credit back after calling again to cancel but you know what sad to say sad sad so sad but I’ve never ordering Uber eats again what a crock. These guys are atrociously awful. Do not order from Uber eats.
1 year ago
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