Ordered a McDonalds via Uber hosted and supported McDonalds App [Order ending 3916D 06/02/23] which included a Double Quarter Pounder With Cheese Meal at £6.99, the DQPWC burger on it's own is £5.09, we all know that when you order a McMeal you buy the burger and the side and drink are effectively subsidised upgrades. Uber failed to deliver the burger. I called Uber and requested a refund for the missing burger, they refunded me £2.09. I called them again the next day and complained that I had been short refunded, I was told that with a McDonalds meal if any one item is missing it is Uber's 'policy' to refund 30% of the order value (you'll note that this is not even 1/3rd of the value) so my refund was correct. I asked to speak with a customer service manager and was wrongly told that as the refund had already been processed at £2.09 there was nothing else she could do and that I needed to request further assistance through the Uber supplied McDonalds app, the support on the McDonalds app is the most useless excuse for a chatbot known to man and there is no way to request a refund (or anything else useful) through the app, the only information provided is a phone number to contact Uber 'customer service', which turns out to be a call centre somewhere in or around India where they use every sludging tactic know to man to stop you from getting any customer service satisfaction. I ordered 'a meal' I did not receive it, nor did I get an appropriate refund. I was averaging about £120-150 a month on the McDonalds and Uber apps, which have now both been removed from my phone. There doesn't appear to be a way of closing/deleting your Uber account either, only removing payment methods.