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Anonymous
Don't order using UberEats you won't receive your order and they won't do anything about it. I ordered a delivery on Feb 28 for my sister (it was a birthday surprise) and the food never arrived, so I contacted support and they provided me with a refund and told me to order again. I tried again on March 1, left a note on the order saying the person is AT HOME so RING the doorbell and meet the person at the door if no answer let me know. The order was marked as completed but guess what NO FOOD and NO call or text! I called the driver (Firoz based out of Calgary) and said that he delivered the order and left it on the doorstep. Of course, that was not the case, I told him to go back, pick it up and bring it to the right location. I could see on the GPS, he did not go to the right place (not an easy mix up just ignorance and laziness). He refused and said there was nothing he could do and other than providing a refund UberEATS would not do anything either. Seriously, you mark up the price of the food, you charge for delivery, and you ask for a tip, but you can't even read a sign or follow directions: PATHETIC
1 year ago
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UberEATS has a 1.1 average rating from 7,896 reviews

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