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Anonymous
This is the WORST company ever. I’ve actually completely had enough of them. They aren’t to be trusted at all. Most of the time when I order from them - there’s always an issue such as missing items, wrong items or undelivered and they refuse to offer an actual solution. A few days ago I ordered from the app and two items were missing from my order for which I was refused a refund for. Makes absolutely no sense at all. And now today I ordered from the McDonald’s app which is a service delivered by ubereats. The order is stated is delivered but when I called ubereats to say I hadn’t received not the delivery or any missed calls from the driver they said that due to my refund history they can’t offer me a refund. In all honesty if their drivers or restaurants didn’t mess up orders I wouldn’t have to claim a refund. Bottom line it is extremely unfair to charge me for a delivery I did not receive. It’s actually daylight robbery and ubereats should hold their drivers to a higher standard. Just beware that before you order with ubereats if your order is wrong or missing you may not receive a rightful compensation.
1 year ago
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UberEATS has a 1.1 average rating from 7,896 reviews

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