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allison
USE DOORDASH! Uber eats is an organization of crooks. Their delivery driver dropped my food at the WRONG ADDRESS, then sent me a pic of him leaving it at the wrong address, then left no way for me to contact him during the delivery period, then I talked to 3 customer service reps who all refused to refund my money because the driver left the food in the “pinned location”, even though I never pinned my location on any map because I manually typed my address into the delivery address, and then they hung up in my face, twice. They refused to allow me to speak to a supervisor. The fourth rep claimed a supervisor th the name of Cy was going to call me back within 24 hours but she/he did not. This situation is entirely their fault as I have had the same address typed in my Uber app for two years and they’ve never delivered my food to the wrong address. Furthermore, it was their gps that pinned my location in the wrong place, not me. They stole a hundred dollars from me and refuse to allow me to speak to a supervisor about refunding jay kinetic, and the reps can barely speak any English and are completely unprofessional.
1 year ago
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UberEATS has a 1.1 average rating from 7,894 reviews

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