I was visiting Arlington Virginia for a conference and decided to order food from Kohinoor with Uber Eats. Even though the restaurant was very close to my hotel, the driver took a long time and delivered to a wrong hotel. When I called Uber Eats they had a horrible customer service and didn't want to help me. I called the restaurant and they personally delivered me the food without any extra charge. It obviously cost them extra for food and I truly appreciated their customer service. I tried to contact Uber Eats again next day to get the restaurant reimbursed for the extra food. They refused to take responsibility for it. Totally awful. Will never use Uber again.