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Anonymous
We ordered breakfast in the morning and didn’t receive our food until lunchtime. Our food was cold and soggy. While waiting on our food.. the driver took another delivery which took another 45 minutes extra of our wait time. I was not able to cancel since she picked up our food first. So, we had to wait an hour and 45 minutes to receive our less the desirable cold soggy food. Customer Service blamed it on the driver and said there is nothing they can do about it. She said we should of pairs for priority if we wanted our food before the driver took on other orders after mine. So, I pay $40 for food + service fees & tip.. but am expected to pay extra money if I want my food quality to be eatable and hot?
1 year ago
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