After years of giving Ubereats loyal and frequent service, I have finally decided to stop using it cold turkey. I advise avoiding Ubereats unless you have no other option. They are notoriously bad at refunding legitimate mistakes on their end (ex. missing items, wrong items, and legitimate safety concerns). I have let these things slide over the past year(I really should have stopped using their service months ago). But this past couple months with mistake after mistake and not being refunded, I was basically throwing money in the trash can. Yesterday was the final straw for me. I chipped a tooth on the food I ordered on the app (there was something hard in the dish that shouldn't have been in it). I had to throw it away and now deal with a chipped tooth which is more time and money and an overall upsetting experience. I explained the situation to Ubereats and they did not refund me one penny for this order that cost me almost 50 bucks that went in the trash and resulted in a chipped tooth. I will no longer use Ubereats. Additionally their customer service is awful, they do not help you with legitimate concerns or do any investigations when it comes to safety, they did not even refund me for this situation at all.