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Aaron Jennings
Customer services/ chat are useless. I had an issue of 3 delivery from grocery shopping all failing in a single day. Then the 3 grocery shops all closed. The app tracking was useless and timer keeper going up. I spoke to customer chat though the app and all I got was copy paste answers. Finally got them to cancel the orders and then was put though to another chat agent about the issue . They keeper asking for an order number . It was shown in app as they was cancelled. 4 more copy paste answers later asking for order number they closed down the chat. Opened up again next day 3 more copy paste posts about order number. I decided then and there to close my account . They are quick enough to take your payment but when issues arise I have more confidence speaking to my 5 year old then getting any help from Uber eats support staff.
11 months ago
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UberEATS has a 1.1 average rating from 7,880 reviews

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