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Big Gav
1st driver cancelled after 10 minutes. Second driver cancelled after 20 more minutes. Food was eventually delivered by a third driver. Bear in mind that the food was prepared as soon as the first driver agreed to deliver. So after the food standing and waiting for 45 minutes plus, it arrived cold. The burgers and chips were ice cold and the Mcflurry was liquid. I actually poured it out in front of the driver. He tried to blame McDonald's by saying they were busy, but I could see exactly what was going on. I called McDonald's and they blamed Uber Eats and gave me a number to call. Apparently they are 'investigating', but that was just a stall tactic to delay me while the transaction went through. They have stopped communicating with me now, so I will contact my bank and have the payment returned that way. Customer service is non existent. Avoid at all costs. Not the first time they let me down, so Just Eat it is from now on.
11 months ago
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UberEATS has a 1.1 average rating from 7,879 reviews

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