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6£ for a loaf of bread from the grocery store next door ffs. Misleading advertisement, once you place an order an advertisement pops up “quick you still have 10 minutes to grab anything from grocery store” and once you fall for the trap and add anything from the grocery store you will be charged for it’s delivery fees separately. With every order trillion advertisement appears asking you to join Uber one (or whatever it’s name was) monthly plan to save money on your current order, once you fall for the scam and join, they don’t refund you any fees as promised. After you join the monthly plan, another add pops up “quick now join the annual plan to save more money on your order” they cram all the ads together so you don’t know what to choose and just pay your money. Expensive delivery prices the cheapest was about 4£ in my area, I pay a quid or two in Deliveroo so no thanks Uber Eats. There’s no way to cancel an order literally immediately after you place it. Very difficult to speak to a human, no phone numbers around, if you have a complaint you’ll be stuck with a bot that will take you to the outer space before guiding you how to file a complaint and wait for couple days to get replies. More importantly, poor poor customer service experience, no sympathy with customers and poor emotional intelligence, they give zero care about the customer, literally like speaking to bots, perhaps their bots interacts better. I tried this app once, and I still regret it. Account deleted and I recommend if you want to save your money just avoid.
10 months ago
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UberEATS has a 1.1 average rating from 7,875 reviews

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Alice, Customer Support

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