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Spent $65 on food and it was delivered to the wrong door. The person that delivered it lied and said that they were not the deliver driver. Since it went to the wrong door the neighbor took it. I called ubereats to get a refund and they kept saying they couldn’t give me a refund and I’m ineligible for one. I asked why they told me they don’t know and can’t tell me. They offered to let me speak to another representative and when I said yes I want to talk to someone else they said well they’re going to tell me the same thing and they don’t have a manager. They kept talking over me saying the same thing I’m ineligible for a refund. UberEats is a scam and it’s terrible to spend all this money and can’t get it back when their policy says any missing items or if you don’t get your food they’re supposed to give you a refund.
10 months ago
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UberEATS has a 1.1 average rating from 7,875 reviews

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Alice, Customer Support

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