I don't even know where to start. I've placed countless orders with Uber Eats to McDonald's and KFC and each time most our orders are missing and some don't turn up at all. We are a big family and we spend around £80 each order.... I've had to contact Uber so many times about missing and incomplete orders it's ridiculous... The final straw was new years day, they didn't send any of the 40 nuggets and 8 fries or 2 of the 8 drinks, to be told I had to wait 24 hours for someone to contact me... I recorded what was missing and then a day later told I can't have a refund because they have refunded or adjusted on my account several times prior.... Yes no sh*t because they always end up owing me money! So after several talks with them they still refuse to refund me. I'm a high paying customer with Uber, both rides and deliveries as well. I've told them to close my account as I don't wish to do business with them anymore. I can't tell you how out of pocket I am from them it's an absolute joke! I'll be sticking with deliveroo from now on. Closed by Uber account today, I'm done! Terrible customer service and absolute daylight robbery!