My mom is 86 years old and lives in a senior building, after a long day of doctors appointments in which I accompanied her to, she wanted me to order her some food from UberEATS in which I have done many times in the past. After the driver picked the food up the tracker kept adding more time. When the driver finally was five minutes away I went outside to wait for him. He contacted me and I told him I was outside waiting, only to find out that he was at the wrong address. The tracker showed that driver was in the area, however he never delivered the food and he cancelled the order. He mentioned there was construction taking place in that area which was true, however he could have still gotten through. My mom waited over an hour and a half for this order and she was very disappointed that she didn’t receive it. Now I have to wait 3 to 5 days for a refund for an order that I didn’t cancel.