I placed a takeaway order on UberEats and the status page showed that I can add items from grocery stores for no delivery fee. I decided to give that a go and added some items from Co-Op. When the order got charged, I noticed that they added almost £7 in various fees, which is totally not what was agreed to! Their support in app doesn't have any option for dealing with this nor does it let you speak to a human, so I reached out to them on Facebook. While I did get to speak to someone there, they were polite but utterly useless and unhelpful. Congratulations UberEats, you ripped me off £7 and lost hundreds in not thousands over the next years from me.