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Anonymous
Placed an order, the order went through. Wait time was 45-50 minutes. Patiently waited...app received a notification stating your food is on the way. I don't understand if the delivery was on its way and I could see the status on my phone and it was 3 minutes away, I then get an order cancelled Notification. Uber customer support has cancelled your order. Then they blamed the restaurant, the restaurant said place the order again as they didn't know why it was cancelled. So truthfully the food was never on its way? This has happened before as well. Uber eats customer service has really gone down the shithole. Then they tried to give me 5 dollar credit which I told them to keep and don't need. They gave me the credit and then they actually took it back. Great customer service. Absolutely amazing... You should know there are other providers such as menu log and door dash. I am done with uber in general. Please add an option for 0 star rating, as that's what I am giving them. This is not a 1 star rating !
10 months ago
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UberEATS has a 1.1 average rating from 7,871 reviews

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