Today was the first time I used Uber Eats for groceries. One orange was rotten. It took more searching to find a link than Door Dash or Instacart which are super easy. I had to chat and the wait was meant to be less than five minutes. Already frustrating compared to Door Dash. I considered not bothering, but I kept on. Big mistake. It took about 40 minutes to be connected. I’d already given up and happened to see they’d responded. They wanted a photo of the orange. I had already thrown it outside for the critters and it was now dark. I couldn’t provide a photo (seriously they wanted a photo of one rotten orange). Door Dash is excellent if this ever happens. Save yourself aggro and use DD. UE’s customer service is TERRIBLE!!