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Latoiya Edwards
I ordered from Starbucks and it stated that the latest delivery time would be 7:00. I still had not received my order by 7:15 so I reached out to try and cancel my order but I get a ding on the App that it was delivered. Mind you, my doorbell camera did not alert me that anyone was on my porch. So I reached back out to let them know that my order never arrived and the automated reply states that I’m not eligible for a refund. I called the customer service number and the operator states that she cannot give me a refund or credit because I have a restriction on my account. So they don’t restrict me from ordering but want to restrict me from getting refunds/credits. This is outright thievery!!!! She states there is nothing she can do til the restriction falls off!!!
9 months ago
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