Uber Eats will not refund me for a missing item. I should not have to pay for an item I did not receive. I have gotten a refund before for missing items. I order Uber eats regularly. Now, there’s a hold on my account for a refund if there is a missing item. Doesn’t make sense and it is not fair. Additionally, why do I have a hold on my account and how come I wasn’t notified? This is ridiculous. I should never have to pay for an item I did not receive. It’s stealing. Uber eats has kept my money without ensuring that I received the food. Uber eats customer service would not help me. Instead they got frustrated when I asked for help; even the supervisor would not help. I’ve been a customer for years and this hand’t happened before. Uber eats never gave me the refund for this. This is unfair and I can’t believe it. I’m very disappointed with how this has not been taken cared of and don’t even want Uber eats anymore. This is the worst. I have written to the better business bureau.