Absolute disgrace. Ordered my pizza, the app had a glitch and wouldn’t let me enter my home address. It automated to the location I was at whilst ordering (I was on my way back home). There was no where to change this, so I immediately left a note with the correct address. As soon as the drivers details came up I called him and he said he hadn’t checked the notes so didn’t see the correct address. He confirmed he would bring the pizza to the correct address which I resent in the chat. After ten minutes I called him again and he said he wasn’t coming. He then took a picture of the pizza on the side of the road saying delivered! When I complained to customer service the next day and asked for a refund they said the driver had called me twice (which never happened) and waited 7 minutes at the address (the wrong address!) so I am not eligible for a refund. How hard is it to check the notes? The drivers story is an absolute lie. Very frustrating. Will not be using the service again.