Apparently they think of a food delivery as something which needs a deposit on hold for up to 14 business days. So they charge you twice for the full amount, each going through on your card, and refund one at a later date when they are sure you have exited the food delivery contract with them. Like...all I did was order dinner. Check their FAQs. They liken themselves to the situations that need deposit holds, like moving trucks and renting an apartment. I don't think those were their exact words, but that was what they insinuated. Ridiculous.
8 months ago
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