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Cruz
Uber allows fake restaurants to make accounts on the app. And then I order because I’m a customer, I’m not assuming the restaurant on Uber eats is FAKE, and they take my money and I never get the food. And to make matters worse, the first two people who claimed to call the restaurant both said my food would be there in 20 extra minutes, and that if ANYTHING happened they’d help me fix it. Well, this is the second day we’ve called the “restaurant” and no one has hear anything , and then Uber tells me I’m not eligible for a refund or a credit? IT’S YOUR FAULT. Uber’s customer service sucks, the manager is nonexistent and never calls you back after you fill out a stupid form, and then they want me to leave them a review about how they did. Wow. Don’t use Uber Eats, and don’t use Postmates. They both suck. Just go pick the food up yourself.
8 months ago
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UberEATS has a 1.1 average rating from 7,864 reviews

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