Use any other app besides Uber eats. On 3 different orders within the last year. I ordered from a restaurant on the Uber eats app. The driver they assigned to get my order would forget to grab the 2 liter or 24 oz soda I ordered with the food. I put in the app I have a wrong/missing item, No response. So I'll call and let them know that the driver did not bring my drink can I please get a refund for the drink I paid for and didn't receive. They're response is "I don't qualify for a refund so no and they don't send another driver to get my missing items. All 3 times I had to go to the restaurant myself to get my missing item. How do you not qualify for a refund when you purchase a item and don't receive it with your order 🤔. So I recommend you don't use them use GrubHub or Door Dash. You'll be much better off. Uber eats sucks the big one. They keep the money, the restaurant keeps the drink unless I feel like going to get it myself. You need to approve your customer service especially since I was a Uber one member. Missing items in a order should always qualify a refund when I pay for something and the driver doesn't bring it... PERIOD!!!