So I placed an order with Logan’s and all I kept seeing it say was preparing it. It was already 8 something all it kept saying was preparing it. So I’m saying to myself till it’s finished preparing and till someone comes and gets it delivers it it will be way late . My kids have school in the morning they can’t stay up too late. I canceled my order and I noticed a couple days later that they took my money out of my account so I contacted Uber I was like so I canceled my order but y’all still took the money out so the lady tells me that there’s nothing they can do about it because I didn’t call within 48 hours well I’m assuming if I cancel my order you shouldn’t even be taking my money out of my account, so where does it say on the app you have to call them within 48 hours in order for them to refund you your money, so not only did they take my money out of my account but I had no food and they can’t give me any kind of credit what kind of stuff is this like what kind of customer service is this you take peoples money they don’t get the food and you don’t try to resolve it in any kind of way. This is ridiculous and I will not be using this app anymore .
8 months ago
UberEATS has a
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