Uber Eats REFUSES to refund me for a Cheesecake Sundae that I DID NOT RECEIVE. After opening my order on 3/07/2024, I immediately called the Uber Eats delivery driver Randolph to ask where’s my Cheesecake Sundae. He told me that the staff at Rally’s told him it was in the sealed bag. It was NOT in the bag. I have made several chat sessions and phone calls to Uber Eats for resolution, and they refuse to refund the item I paid for but didn’t receive.
8 months ago
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