I just called as I had a whole order delivered incorrectly from the McDonald's app, including everything with onions which I'm severely allergic to. Rang them. Apparently I'm not eligible for a refund. When I asked to be read the clause of their refund policy which states I'm not eligible and was told it's an internal policy which the public aren't allowed to see. Insisted on speaking to a manger. Got told they can't transfer calls. Persisted for 10 mins to then be transferred. Told me the same thing and then told me they were terminating the call and put the phone down on me! Disgrace of a company and they deserve a nationwide boycott