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Anonymous
Missing item, was promised refund when contacting within 20minutes of receiving order. Refund never came. I contacted them again 3 days later and they said I am no longer eligible for a refund because I am contacting more than 48hrs after delivery and I have no proof that I contacted them 3 days ago right after delivery. I said check the chat history, I am sure it is saved. They said they can’t and hung up. Different person, same exact scenario/conversation repeated. Bizarrely awful customer service. Deleted UberEats from my phone. Never again.
7 months ago
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UberEATS has a 1.1 average rating from 7,859 reviews

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