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Christina
I started an order but accidentally hit place order, I meant to wait until later to place the order. I immediately cancelled the order, in less than 2 minutes. I was charged for the entire order, $53, & was told it was collected as a cancellation fee. I tried to speak to customer service but was told there was nothing they could do about it. So they’re robbing me of $53 because I made a mistake. I would understand a cancellation fee but $53 is excessive & so I will never use any Uber service again.
7 months ago
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