Ordered food for my lunch break. Two hours go by and I still never received my food. Called uber eats and they told me the restaurant never received my order so I asked to cancel and be given a refund and they said they can cancel but can't give me a full refund. Asked to speak to someone higher up and the representative kept saying over and over again "You're just wasting your time, you can not get a refund." Asked him if he was refusing to let me talk to someone in charge and his response was "No, you can talk to whoever you want but the answer is not going to change. You can't have a full refund." And this went on for like an hour of him just refusing to let me talk to someone else or give me a full refund for an order that was apparently never even received. Gave up after awhile because I had to get back to work. Apparently times are so hard for Uber that they had to steal about 25$ dollars from me.