I will never use Uber eats again. On 3/30/24, I waited over an hour for my order. It was picked up by the driver, so I waited patiently, but it was never delivered. I finally got through to a representative who told me the driver cancelled it from her end. He proceeded to tell me I could order it again and I would not be charged for it, so I did, thinking that was very nice. Today, after they've taken my money, told me they don't provide complimentary orders. I was lied to by the representative I spoke with last night and not a happy camper. Miscommunication NO. Verbatim I was told, "go ahead and order it again and you won't be charged". I repeated what he told me and he said yes. I am NOT a happy customer, now former customer. Guess it's time to change to a different delivery company.
7 months ago
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