The cancelation policy sucks. They need to be more up front about policies. If you're going to charge a fee, let the customer know up front what the fee is and how to handle a situation that doesn't fit their script. If choosing Other Reason, transparency should include immediate chat with a rep. I placed an order for the first time today for contractors working at my place since I wasn't able to leave and it will be my last ever. The driver went to the wrong location and advised I should cancel. So let that be a lesson. Take no advice from a driver.
7 months ago
UberEATS has a
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