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Maryam
I don't recommend ordering from Uber Eats at all, they always got my order wrong and their policy doesn't make sense. I have never received the correct items I ordered. The first time I ordered I shrugged it off, assuming the item was out of stock and that they had to replace it. But this kept happening, sometimes they sent the wrong items and other times items were missing a few things. At first, I asked customer service to refund me and they did, but then they started to refuse to refund me. I was frustrated but I didn't push because the amount wasn't much. Recently I ordered again, and the delivery driver called to inform me that a few items I ordered were out of stock. I assumed that I would get refunded the money for the items that got canceled. After the order got delivered I found that some other items were missing as well. I reached out to customer support but they said that due to their policy, I could not be refunded. I tried to ask for any form of compensation, because the cost of the items I didn't receive was much more than before, but they said that they couldn't do anything.
7 months ago
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UberEATS has a 1.1 average rating from 7,859 reviews

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