This company is an absolute nightmare! The app is a complete disaster, and despite never signing up for membership, I found out I've been charged for at least six months on my credit card statement. I've called Uber Eats about eight times in the span of a month, and every single agent I spoke to just spewed out the same robotic response: 'I'll escalate the issue, and you'll receive an email from our escalated department in 24 to 48 hours.' Well, guess what? Not once did I get an email from them! These agents might as well be programmed machines because you can't get through to anyone else. It's been a month, and my problem still hasn't been fixed. What a joke!