I pay $96 a year for uber one and on my Birthday I placed an order with priority delivery and the driver sat in a parkinglot for 40min it took almost 50min for me to get my food when it arrived it was ice cold and I dont feel I should have to pay for food that is cold and not edible... I have the right to dispute a charge with my bank and after not hearing from a supervisor from uber support 2 days later I did just that not uber is holding me hostage for $29 and won't let me use my membership unless I pay the amount t back... CRAZY I owned a restaurant and worked for Hilton as a hotel GM and never would treat a customer like this... then I placed an order and told because I have a $29 balance I wasn't getting free delivery and then I was charged for a meal that was never delivered because I canceled the order because I wasn't paying for delivery when I pay for a membership that should still be active... I want my mo et back and the dues dropped from my account this is a scam and uber is stealing money from people... I reported to the BBB and won't stop until this is rectified next I'm heading to Facebook to make a public post about this... I dont care its $50 I'm talking about ill contact the NEWS of i have too ot the principle of the situation and UBER are CROOKS!