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Nuria
I order a meal for two yesterday at Chuy's as soon as I confirmed the order I realized the address showed was wrong immediately I tried to editing my order. The system said that I couldn't edit if I wanted to cancel it. I did. I placed again the order with the right address. When the food was delivered I noticed the delivered 2 of same order. Then, I received and emailed with the cancelation that say I was going to be charged for the food anyway. That is not cancelation! And, they knew perfectly what had happened that I just changed the address. They knew because they send both orders to the right address they didn't need to send both orders they choose to do it to charge me twice. If there is no option for cancelation just say it!!! I would have not placed a second order!! I canceled the order immediately! It was no reason not to accept full cancelation.
6 months ago
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