I placed an order in the app for food delivery from Krispy Rice and decided not even 5min. later to cancel, and once I canceled Uber Eats support told me that they were going to charge me a $59 dollars cancelation fee! I told them that was outrageous and plain robbery. The chat agent and support team told me they was not able to refund or reorder the food. They apologized and basically told me next time to call the restaurant directly to cancel and it was no another way to resolve this issue. I'm done with Uber Eats. I suggest you use another delivery service. I feel like I've been robbed.