I've been a frequent user of Uber Eats for a while now, drawn in by the convenience of having food delivered right to my doorstep. However, after multiple disappointing experiences, I feel compelled to share my thoughts on the service. One of the most frustrating aspects of using Uber Eats has been the inconsistency and unreliability. On numerous occasions, I've had items missing from my order or received the wrong items altogether. Despite contacting customer support about these issues, I've often been met with skepticism and resistance, as if I'm being accused of lying. It's disheartening to encounter such dismissive treatment when all I'm seeking is a resolution to a legitimate problem. One particularly frustrating incident occurred when I received a notification that my food had been delivered, only to find nothing at my doorstep when I went to retrieve it. While Uber Eats eventually issued a credit for this error, it was only after I persisted and escalated the situation. It shouldn't take a lengthy and arduous process to receive compensation for a mistake on their end. It's clear to me that Uber Eats prioritizes profit over customer satisfaction. A company cannot thrive if it continually disregards the concerns and experiences of its customers. While convenience is important, it should not come at the expense of quality and reliability. In conclusion, my experiences with Uber Eats have left me deeply disappointed. Until the company demonstrates a genuine commitment to addressing these issues and prioritizing customer satisfaction, I cannot in good conscience recommend their service. I urge Uber Eats to take these concerns seriously and strive for improvement.