Certainly! 📢 **PUBLIC COMPLAINT: Unsatisfactory Customer Service Experience with Uber Eats** Dear Uber Eats, I am deeply disappointed by the level of customer service I recently encountered while attempting to resolve an issue with a transaction on your platform. Despite being a loyal customer, my experience left much to be desired. Today, I contacted Uber Eats customer service regarding a refund for an order that was either undelivered or unsatisfactory. The representative I spoke with refused to provide any insight into why the refund was denied, citing company policy. Despite my repeated attempts to understand, the representative remained unhelpful and uncommunicative. Feeling frustrated and undervalued as a customer, I requested to speak with a manager. However, the manager I was connected with appeared to be reading from a scripted response and refused to engage with my concerns about the initial representative's handling of the situation. This lack of accountability and transparency only exacerbated my frustration and left me feeling unheard and dismissed.