I'd give it zero stars if I could. U charged me $79.34 for my order and customer service is explaining the secondary charge of $79.24 as a hold. U got your money and are holding another $79. 24 to make sure I had $ in my account. Like what? And the girl told me to check their online policy. Nowhere in the online policy it says it will hold an ADDITIONAL same amount of $ after they took the $. So I'm paying interest and charges on that money for MINIMUM 5 business days! WTF.This is exactly the reason I haven't done uber rides in 5 yrs. They charged me 3 times for 1 trip and I has to talk to 7 people and got the $ back finally after threatening to talk to a manager after being told the same bs. The amount of $ they took was more than double the trip also. Last I checked if u don't have $ the order won't go through but these crooks hold onto it from day 1.