On Sunday night I ordered Some food through Uber Eats and selected that the delivery could be left at the door. I was showering while I waited for my food to be delivered. When I saw the picture in the app that my food was delivered at the door I went down to the front door to find NOTHING. My food was taken back by the delivery guy. They did not leave it at the door. I was super shocked by this event certainly because I already waited 1h for it to arrive and went to get it 15 min after the mentioned delivery time. I asked the customer service for a refund because my food was not delivered the way I had selected: ‘leave at the door’. I felt really let down by this experience and the lack of customer support, therefore I deleted the Uber Eats app in the meantime. Other food delivery apps where I have never encountered any issues like Deliveroo will now be my go to delivery app. I would not recommend Uber Eats due to this experience. In the beginning their customer support was good but now it has really become the worst. The customer support guy did never give a real answer nor explanation of why the delivery was taken away and I was left with nothing while I had selected to leave it at the door…