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Mark
The biggest issue for me is the total lack of customer serive. We ordered dinner for five people. When we received our order if was someone else’s order. A single meal instead of the five we ordered. It was physically impossible to speak to someone or to get the issue resolved. Uber eats literally has no customer service available to deal with an issue as it occurs. 12 hours later 2way past the dinner we were supposed to have and Uber eats has still not responded to our customer support query. Uber eats is ok until something goes wrong. Once it does, don’t expect any kind of resolution for days. In other words, you aren’t getting your meal!
6 months ago
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UberEATS has a 1.1 average rating from 7,850 reviews

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Alice, Customer Support

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