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Anonymous
Booked an order at 10:43am from Pizza hut- realized immediately it was wrong- canceled it at 10:43am, yep within a minute of making the order. Uber let me do it- no warning no issue. No message saying it could be an issue. So cool- I think it’s good. Well, I proceed to Placed another order to the SAME restaurant with the correct items that was submitted and received by 10:48am (this was all confirmed BY THE UBER EATS REPRESENTATIVE)… no issue no problem-MORE THEN 12 HRS LATER - I get an email saying I’m being changed a cancellation fee of $76 the whole amount of the messed up order. They refuse to do a thing saying Pizza Hut had accepted my order so I was out of luck! I don’t think so! This is beyond unethical.
5 months ago
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