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Anonymous
This service is total scam! Don’t get me wrong, I love their Uber ride app. They are accurate, on time and for the most part prices are reasonable. But all in all, their ride service is pretty dependable and I use it on regular bases. Uber eats, however is the total opposite and I’ve had the worst experiences with them and I’ll never use them again. Few of us from my office used to use them a lot. It was my turn to pay and my coworker that always orders, ordered ans seconds later she realized that she used her home address accidentally and cancelled the order immediately. I didn’t think I had to contact customer service as I assumed it would be refunded immediately as we cancelled seconds after placing the order. Boy, was I wrong. They took the money even though the order was cancelled in seconds. No warning, no message to contact them… nothing. When I finally did go to their app to check it said that I was charged because the order was already being made. I know and they know that’s a total BS. But, I didn’t take any further action. They can enjoy the money they stole as it’s the last money they’ll ever see from me.
5 months ago
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UberEATS has a 1.1 average rating from 7,849 reviews

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