After finally getting a response from UberEats they took no responsibility for their action and their driver. They even admit fault as they said they tried calling my number (which is my profile number and not the number I listed for them to call in the delivery instructions). I listed the number to call to open the gate in the delivery instructions as I knew I would not be in signal at time of delivery and I was ordering the food for my kids as I was delayed getting home. When I realised there was an issue and the food hadn’t been delivered I tried to use app to correct situation and their app was conveniently down for 20 minutes and made it impossible to fix UberEats mistake. They make it impossible to speak to someone. No one bothered to read the delivery instructions. Absolutely disgusting and a scam. Rather use Mr D for food deliveries. They take the time to read the instructions and they take calls when there is an issue