What a bunch of absolute thieves. I'm not going to waste my time with all the details. Like getting my food from the 10th furthest location and taking 1hr to do a 17 minute drive. Their $25 promotion...didn't apply to the ridiculous fees, which was 100% unclear. I didn't agree to that. So a $17 burger and fries became $37 and they charged my card $12 after saying "free meal." They did not display the real full total. I never agreed to having my card charged. My payment method did not appear, it was all through the $25 promo and I kept it under $25. I connected and explained respectfully and the agent said, "That's all I can do from my end" and he disconnected from our chat. A 2nd agent, opening with the same disingenuous concern, said I needed a screenshot of the promo to proceed. Which I couldn't provide without exiting the chat since it was in the app. As much as I need that money, I may let it go and never order from them for as long as I live. What an absolute joke. You provide a promo to get a lifelong customer, not be as horrible as possible to guarantee I'll never use it again. Horrific. Oh, and my order...wrote 3x for BBQ sauce...none. Large fries? Container was 1/3 empty. Driver took loads of detours at 12:57-1:48am. Garbage. Garbage. Garbage. Nearly $8 in fees, plus tax, they pressure you to tip on top of that, and didn't show that all that didn't come out of the promotion amount until after the order was delivered (attached picture is the receipt afterwards). Every single element of the equation was garbage. The order, the delivery time and logistics, the bill/promo clarity (deceptive thievery), the customer service agent. Negative 1,000,000 out of 10. Never again.